Services
Not every problem is a product. Westra also builds systems to order, for organisations that know what they need and cannot buy it off a shelf.
The engineers who build our products take on client work too: the application nobody sells, the integration with an MIS that predates it, the data platform that makes twenty years of records usable. The scope is written down first, the system runs inside your perimeter, and it is maintained under a contract with response times in it.
What we build
Nine capabilities. An engagement usually combines three or four of them rather than buying one in isolation.
- Custom softwareWeb, mobile and desktop applications designed and built to your specification, discovery to handover.
- AI agents and copilotsAssistants and automations on your own data, with the model hosted where your policy requires.
- System integrationConnecting new products to what you already run, including legacy databases and departmental MIS.
- Legacy modernisationRe-platforming ageing applications to supported stacks without losing the data or the workflows.
- Data platformsWarehouses, pipelines and dashboards that make scattered records usable for decisions.
- Cloud and on-premiseSet-up on government cloud, private cloud or your own servers, with hardening and monitoring.
- Support and maintenanceAnnual maintenance contracts with defined SLAs, patching, upgrades and a named support team.
- Training and capacity buildingRole-based training, manuals in Indian languages and change management for rollouts.
- Staff augmentationEngineers, analysts and project managers embedded with your team for the duration you need.
Sectors
The sectors our products and services are built around. If your problem sits outside this list, ask anyway and we will tell you plainly whether it is a fit.
- Government and PSUs
- Legal
- Banking, financial services and insurance
- Healthcare
- Education
- Manufacturing
- Real estate and infrastructure
How we work
Five stages, in this order, on every engagement. Nothing here is unusual; what matters is that each stage produces something you can hold us to.
- 01
Discovery
We sit with the people who will use the system, work through its process, records, approvals and rules, and write a scope to attach to a purchase order.
- 02
Build
We build in short cycles and show you a working system, not a status deck. Changes are re-scoped in writing, so the budget and the deadline stay honest.
- 03
Deployment
In your data centre, government cloud tenancy or private cloud. We harden it, set up backups, logging and monitoring, and hand over the runbook and the source.
- 04
Training
Role-based training for the people who will use the system and for the team who will run it, with manuals in the languages your staff actually read.
- 05
Maintenance
An annual maintenance contract with defined response times, security patching, version upgrades and a named team, so the system does not quietly decay after handover.
Tell us what needs building
Describe the system, the constraints it has to meet and the date it has to be live. We will come back with an approach and a scope, or tell you it is not work we should take.
